Terms & Conditions

Terms and Conditions

Terms Of Use of This Website:
Please read this section carefully as it contains the legal terms and conditions that you agree to when you use this site.


This site is operated by
Optimum vitality Limited,
134 Cricklewood broadway, London,

Company No 10685462


Purpose of the site:

For the sale of goods to UK, European and International markets.

Availability of the site:

We cannot guarantee uninterrupted access to the site at all times.

Information on the site:

The information on this website about herbs, nutrition, health and well-being cannot be viewed as advice. This information has been researched from books, publications, and other websites and is not a source of authority, it is shared with the public for reference purposes only. This information has not been evaluated by a medical doctor and should not be taken as medical advice.

Product and service availability:

Reference to any product or service does not constitute an offer of sale and does not mean that the product or service is available.

Ownership of materials on the site:

Optimum vitality Ltd is the owner of all information on this website. You may not publish, distribute, extract, re-utilise, or reproduce without acknowledgement of Optimum vitality as the publisher.

The legal ownership and any copyright or other intellectual property rights in the site and its design, text, graphics, software and all other material on the site belong to Optimum vitality at all times, unless otherwise stated. You may only download material or view and/or print a single hard copy for private or non-commercial use. Any framing of or linking to this site is prohibited without the prior written permission of Optimum vitality

Disclaimer of warranties and liability:

To the fullest extent permitted by law all warranties (express or implied) in respect of this website and the content of this website and your use of this website are excluded. Except in the case of death or personal injury caused by our negligence, to the fullest extent permitted by law we exclude all liability to you in respect of your use of this site.

Amendments of the terms:

We reserve the right to amend these terms without notice to you from time to time. And such amendments shall be effective once the revised terms have been published on this page.

Applicable Law:

These terms are governed by UK law and subject to the non-exclusive jurisdiction of the English courts.

Terms and Conditions of sale:

Please read this document carefully as it contains the terms and conditions that you agree to be bound by if you continue to use the Optimum Vitality Online Store. The below terms and conditions (“the Conditions”) and the Terms of Use apply to your use of this Optimum vitality Online Store and to any purchases you make through the Optimum vitality Online Store.

In the event of any conflict between the Terms of Use and these Conditions, the latter shall prevail. These Conditions and the Terms of Use apply between you and Optimum Vitality Ltd, whose registered office is at 134 Cricklewood broadway, London, NW2 3EE


Purchasing Optimum vitality Products:

You may only purchase products available for sale and which appear on the Optimum Vitality Online Store, for personal use, either by yourself or by your intended recipient(s) of the products. Optimum vitality reserves the right to decline any order that it has reasonable cause to believe is for onward sale other than through distribution channels approved by Optimum vitality.

Details of the products available for purchase (including their price) are set out on Optimum Vitality Online Store. Optimum vitality takes all reasonable care to ensure that all details, descriptions and prices of products appearing on Optimum vitality online store are correct at the time when the relevant information is placed onto Optimum vitality online store. Although every effort is made to keep Optimum Vitality Online Store as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order.

Ordering Products:

Once you have selected the products you wish to order, click on the “Checkout” button at the end of the checkout process. Once you have clicked on the “Checkout” button, you have made a binding offer for the sale of goods. Your offer at this stage is still subject to our acceptance. In order that we may accept your offer, we obtain an authorisation from your Credit card company for the amount detailed on the order summary page. We are not taking funds from your card at this stage, although the amount available for you to spend will be reduced by the authorisation. This is a normal process with the banks. If your credit card should not give an authorisation, your order will not be processed further.

Optimum vitality will E-mail you to confirm your product order has been received.

Optimum vitality will E-mail you again to confirm that the products you have ordered are being shipped to you.

We are deemed to have accepted your offer, and a corresponding contract of sale for the products you have ordered is concluded between you and Optimum vitality only upon those products being shipped to you, as detailed in the dispatch confirmation E-mail.

Optimum vitality may refuse or be unable to process your order if:

The product you ordered is discontinued or no longer available,

Your credit card does not give authorisation for the payment of the purchase price,

You do not meet the eligibility to order criteria set out above.

Cancelling the Contract and Returns:

1) Order Cancellation

You may change your mind and cancel your order within THIRTY (30) working days after the day you receive your goods.  If you choose to cancel your order we will refund:

The full purchase price

Note: If you choose to cancel your order you will be expected to return the goods in your order to us in perfect condition.  Optimum vitality will NOT refund the return delivery charges (cost for returning goods to us) and if you fail to return goods to us we may charge you for the cost incurred in collecting them from you.

2) Damaged or Faulty Products and Incorrect Orders

You may exchange your goods or obtain a full refund if the goods in your order are damaged or faulty upon receipt, or if the goods you have received are not the goods you originally ordered. When returning damaged, faulty or incorrect orders we will refund:

Full Purchase Price

Delivery Charges (the cost for initial delivery to you)

Return Charges (the cost for returning goods to us) upon the production of a receipt.

When exchanging damaged, faulty or incorrect orders we will:

Dispatch replacement items to you free of charge

Refund return charges (the cost for returning goods to us) upon production of a receipt.

3) How to Return Your Goods

In order to return the item, package it up & enclose details of the purchase:
Order no
List of goods to return
Reason for Return
Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit. You are advised to use a carrier that offers both traceability and insurance.


Optimum vitality reserves the right to:

Modify or withdraw, temporarily or permanently, Optimum vitality Store (or any part thereof) with or without notice to you; Optimum vitality shall not be liable to you or any third party for any such modification or withdrawal; and/or

Change the Conditions from time to time, and your continued use of Optimum Vitality Online Store (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using Optimum vitality Online Store.

If Optimum vitality should change these Conditions, your order will be subject to the Terms and Conditions at the Date and time of you placing your order. Copies of the appropriate T&C are available by email from sales@Optimumvitality.co.uk

If any part of the Conditions is declared unlawful or unenforceable, then that provision shall be deemed deleted from the Conditions and the remaining provisions of the Conditions shall remain in full force and effect. English law applies to these Conditions and any dispute relating to the Conditions shall be settled by the English courts.


Optimum vitality Ltd